Terms & Conditions

Information about these Terms & Conditions

North Wales Nail and Beauty Ltd is owned and operated by North Wales Nail and Beauty Ltd. (“We, Our, Us”) We are a company registered in England and Wales under company number 09903989 and with our registered office at 24 Brookes Street, Llandudno, LL30 2TT.

Where these terms and conditions use terms such as "you", "the learner" and "your" they refer to you the purchaser.

1.0 Jurisdiction 

1.0 These terms and conditions shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the courts of England & Wales.

2.0 Entire Agreement 

2.1 These terms and conditions combined with our published Privacy Policy (also available through this website) and Refund Policy (also available through this website) constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and us whether written or oral.

Training Courses

1.0 Course Advertisement 

1.1 Our training courses are advertised online via www.northwalesnailandbeautytraining.co.uk, our authorised social media channels and those of our associated partners. North Wales Nail and Beauty Training is a trading name operated by North Wales Nail and Beauty Training Ltd. All rights are reserved.

2.0 Primary location of Training

2.1 Our primary training location is: North Wales Nail & Beauty Training Ltd, 24 Brookes Street, Llandudno, LL30 2TT. Any change of location will made by prior agreement. In the event that the location is unavailable/unserviceable alternative arrangements will be made and participants informed with sufficient notice.

3.0 Course Bookings

3.1 All course bookings should be made via our website (www.northwalesnailandbeautytraining.co.uk) unless otherwise agreed by management.

3.2 Full payment is required at the point of booking (Unless arranged separately via payment plan). Course payments are non-refundable and only transferable at the discretion of the management. Should a discretionary move be granted, this will be in line with scheduled course dates and will only be granted once.

3.3 Course places cannot be held without the full course fee being paid (Unless arranged via payment plan). Course places are offered on a first come first serve basis.

3.4 When course payments are received, automatic enrolment onto our thinkific portal will occur within 24 hours. Enrolment provides full access to course materials and is considered as the course being undertaken by you.

3.5 In-House Blended course bookings will receive an e-mail confirmation along with automatic enrolment within 48 hours confirming amongst other details, date and time of in-house sessions. No responsibility will be held by North Wales Nail and Beauty Training Ltd for information not received, unless communicated to us via e-mail.

3.6 Cancellations will result in all monies lost, regardless of notice given.

3.7 No responsibility is held by North Wales Nail and Beauty Training Ltd to ensure receipts are issued. Should a receipt not be received, North Wales Nail and Beauty Training Ltd should be notified within 24 hours. Receipts cannot be issued after this time.

3.8 We may not be able to accept your booking due to one or more of the following reasons, or for a reason not listed below:

I) The course you have purchased is unavailable

ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent

iii) There has been a pricing or course description error

iv) There is a system or procurement failure

v) You have failed our customer validation checks

3.9 When you complete checkout and purchase a course, you will receive an email confirming the details of your booking This email is not confirmation that your booking has been accepted by us.

3.10 Your booking will only be accepted by us once enrolment onto our learning portal takes place.

3.11 Payment for and/or attendance at course do not guarantee a qualification, diploma, or certificate of achievement. These are gained by successful completion of the course assignments, assessments, and examinations.

3.12 It is the responsibility of the learner to ensure the correct learning option is booked. No responsibility will be taken by North Wales Nail and Beauty Training Ltd for incorrect bookings.

4.0 Learner Payment Plans 

4.1 Learner Payment Plans are available for Regulated Qualifications only and are set out prior to booking and confirmation of course places by North Wales Nail and Beauty Training Ltd.

4.2 Where a Learner Payment Plan is offered by North Wales Nail and Beauty Training Ltd, it is the responsibility of the learner to ensure all payments are made on the agreed dates. Failure to make payment via the agreed method will result in training being withheld, delayed, or cancelled.

4.3 Learner Payment Plans are offered by North Wales Nail and Beauty Training Ltd in association with Go Cardless. Booking Fees are payable via our website with a weekly direct debit plan set up for the remaining balance.

4.4 Certificates will only be issued once all payments have been made. North Wales Nail and Beauty Training Ltd reserve the right to withhold certification until all debts are settled.

5.0 Refunds and Cancellations

5.1 Payments are non-refundable and only transferable at the discretion of the management. Should a discretionary move be granted, this will be in line with scheduled course dates and will only be granted once.

5.2 If you wish to cancel a course booking, you must contact us immediately to ascertain whether enrolment has taken place or not. Where enrolment has occurred, but progress is showing as 0% completed, cancellation minus any incurred costs may be issued at the discretion of the management.

5.3 Where kits are included in the course fee and have been dispatched, no responsibility is taken by North Wales Nail and Beauty Training Ltd to buy back kits. It is the sole discretion of North Wales Nail and Beauty Training Ltd should such arrangement be made. If agreed, kit returns will be subject to a 30% restocking fee. All returned kits must be complete, unused and unopened.

Training Options

North Wales Nail and Beauty Training Ltd offer a range of training options, they are identified and defined as:

‘Fully Online’ (FO) – Learning is completed solely online via our learning portal. Learners self-navigate through the learning material before submitting case study / evidence of work to be assessed. There is no tutor support for this option. Access to the learning portal Is valid for 12 months from the point of purchase.

‘Remote Blended’ (RB) – Theory Learning is completed online via our learning portal. Learners self-navigate through the learning material before booking a virtual session with their tutor as explained in their learning material. No responsibility is taken by North Wales Nail and Beauty Training Ltd in contacting learners to book these sessions. Tutor support is provided with this option but there is no In-House session. Access to the learning portal Is valid for 12 months from the point of purchase.

‘In-House Blended’ (IH) - Theory Learning is completed online via our learning portal. Learners self-navigate through the learning material before their agreed training date at our venue. This material and any quizzes / questions must be completed prior to attendance of training. Failure to do so may result in in-house training sessions being withheld. No responsibility is taken by North Wales Nail and Beauty Training Ltd to ensure learners have completed learning material. Tutor support is provided with this option together with an In-House session. Access to the learning portal Is valid for 12 months from the point of purchase.


5.0Course Information 

5.1 Course prices are subject to change without prior notice. Payment of course fees secures agreed price.

5.2 North Wales Nail and Beauty Training Ltd reserves the right to postpone courses should minimum numbers not be reached. All efforts will be made to give as much notice as possible.

5.3 North Wales Nail and Beauty Training Ltd reserves the right to decline course applicants without explanation.

5.4 In the event of a course being cancelled by North Wales Nail and Beauty Training Ltd, alternative dates may be offered or a refund issued. The liability of this is limited to the monies paid.

5.5 Course participants are expected to attend all agreed training dates & complete all tasks as requested by North Wales Nail and Beauty Training Ltd as outlined at the beginning of the course. Failure to attend will result in all training monies being lost. Where possible if alternative dates are offered a rearrangement fee of £50.00 is chargeable. Should it not be possible to replicate training dates, the cost of continuing training will be charged at a day rate of £195.00 and completed on a 1-2-1 basis.

5.6 It is the responsibility of the learner to ensure they have received and read e-mails sent to them regarding their course. No responsibility will be taken by North Wales Nail and Beauty Training Ltd for information not received or read by learners.

5.7 It is the responsibility of the learner to carry out patch tests where relevant on any models used during training. All patch testing requirements will be fully explained upon enrolment. Failure to comply with this will result in learners course places being withdrawn or postponed.

5.8 Learners may be required to work on each other during their training and must be willing to give and receive treatments. Where models are required, this will be communicated to the learner and solely the responsibility of the learner.

6.0 Online Training Portal

6.1 Upon booking a course, you will be automatically enrolled onto our training portal ‘Thinkific’ to access training material, online study and demonstrations. It is the responsibility of the learner to familiarise and have the necessary equipment to access the online content.

6.2 It is the responsibility of the learner to undertake every section of training provided, before they will be permitted to move onto the next stage of training or undertake assessment. Failure to do so may result in practical training being refused.

6.3 Fully online course details are available via our website prior to purchase, it is the responsibility of the learner to understand and accept what will be provided in terms of training material, kit requirements and assessment criteria.

6.4 Remote Blended course details are available via our website prior to purchase, it is the responsibility of the learner to understand and accept what will be provided in terms of training material, kit requirements and assessment criteria including virtual sessions.

6.5 Prices and accreditation may vary for our three learning options; Fully Online, Remote Blended and In House Blended, it is the responsibility of the learner to fully understand this and communicate any queries prior to purchasing the course.

7.0 Accreditation 

7.1 All courses are fully accredited. We use a variety of accrediting bodies for our courses. It is the full responsibility of the learner to check before purchasing training that the accreditation is suitable for their requirements i.e. Insurance Cover / Course level.

7.2 Accredited Certification will only be issued when all payments, case studies, practical & theory work have been undertaken and completed to the satisfaction of the tutor.

8.0 Kits 

8.1 Ownership of kits remain the property North Wales Nail and Beauty Training Ltd until all monies have been paid in full.

8.2 There is no responsibility North Wales Nail and Beauty Training Ltd to buy back or refund any kits that been opened or used. It is the sole discretion of North Wales Nail and Beauty Training Ltd should such arrangement be made. If agreed, kit returns will be subject to a 30% restocking fee. All returned kits must be complete, unused and unopened.

9.0 Homework / Home Study

9.1 Our courses provide an intensive learning programme and do include both practical and theory homework. Failure to complete the set tasks may result in you falling behind in your training programme and in some cases being unable to undertake the next stage of training.

9.2 Homework requirements are set out in the course introduction section of our online portal. If you feel you may fall behind with homework, please speak to your trainer immediately so that a personalised plan can be actioned.

9.3 As part of your homework you will be required to carry out services covered in class on live models. Homework sets cannot not be carried out on training hands/dummy heads etc. These are designed for additional practice to enhance learning,

9.4 You MUST complete and attend each session with the required homework completed to be able to progress on to the next day.

10.0 Assessment – If your course requires an assessment

10.1 North Wales Nail and Beauty Training Ltd holds no responsibility for booking assessment dates. Assessment dates will be offered to you by your trainer it is your responsibility to book in for assessment.

10.2 In House Blended assessments must be sat within 6 months from the last training date. Assessments after this time are at the trainer’s discretion.

10.3 Remote Blended Virtual Sessions and Fully Online case study submissions must be completed within 12 months. Assessments after this time are at the trainer’s discretion.

10.4 The assessment format will be explained to you and is also detailed in the relevant section of your online material.

10.5 Initial assessment cost are included in your course fee, however if you fail your assessment and wish to re-sit an initial charge of £25.00 will be incurred. Any assessment thereafter or failure to attend arranged assessment date will incur a cost of £50.00. It is our aim that by working together and following the training programme that you pass your assessment first time.

11.0 Insurance Cover

11.1 Insurance cover is not provided as part of any courses provided by North Wales Nail and Beauty Training Ltd. It is your responsibility to arrange such cover before beginning to accept payments for services offered. No responsibility is accepted by North Wales Nail and Beauty Training Ltd for learners not being insured.

11.2 It is the sole responsibility of the leaner to check that insurers will cover courses with the accreditation provided. No responsibility will be taken for a learner’s insurers not covering any qualifications acquired.

12.0 Conduct 

12.1 North Wales Nail and Beauty Training Ltd is an Equal Opportunities training provider and will tolerate any form of discrimination. Any forms of discrimination, verbal or physical violence will result in instant dismissal and potential legal action.

12.2 In House Blended learners are expected to arrive in good time, ready to begin their training at the agreed start time. No responsibility is taken by North Wales Nail and Beauty Training Ltd for late arrivals. Arrival later than 15 minutes after the agreed start time will result in the learner not being admitted onto the course.

12.3 North Wales Nail and Beauty Training Ltd is committed to meeting the needs of our learners. All additional needs should be disclosed at the point of enquiry, prior to booking to ensure these needs can be met. North Wales Nail and Beauty Training Ltd takes no responsibility for additional needs not disclosed prior to booking.

13.0 General 

13.1 North Wales Nail and Beauty Training Ltd reserve the right to the design, text and graphics of all course material, handouts, website material and published literature under The Copyright, Designs and Patents Act 1988. The use of any material for the purposes of reproduction including alteration, modification and redistribution is strictly prohibited.

13.2 North Wales Nail and Beauty Training Ltd is no smoking facility, learners are politely asked to stand well clear of the building for such activities.

13.3 North Wales Nail and Beauty Training Ltd is a responsible training provider, the way we collect, use, and store your data is closely monitored and can be accessed, corrected and disposed in part at any point.

13.4 North Wales Nail and Beauty Training Ltd takes no responsibility for the content of any external hyperlinks or website information given to learners. It is the responsibility of the learner to exercise due diligence.

13.5 Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

13.6 Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure nor liable for any loss that you incur, howsoever caused.

14.0 COVID-19

14.1 Under Welsh Government guidelines if we are forced to close for any period, all courses and training activity will be rescheduled.

14.2 If learners or anyone in their household test positive for COVID-19 they should inform their tutor immediately and their Remote Blended or In House Blended training will be rescheduled. Best efforts will be made to avoid a delay in training, rescheduled dates will have to fall in line with current our current training schedule.

14.3 Proof of a positive test may be required to validate non-attendance. Lack of proof will be considered a cancellation and training will not be provided.

14.4 Learners should not attend training if they show symptoms of COVID-19 as listed on the NHS website. Symptoms and advice can be sort from https://www.nhs.uk/conditions/coronavirus-covid-19/

15.0 Regulated Qualifications 

15.1 Regulated Qualifications are offered by North Wales Nail and Beauty Training Ltd via the Focus Awards.

15.2 Learner Payment Plans are available exclusively for regulated qualifications. Learners must agree to all terms and conditions with our payment plan provider ‘Go Cardless’ and make all payments on time. North Wales Nail and Beauty Training Ltd reserve the right to withhold certificates if course fees are outstanding.

15.3 Regulated Qualifications are offered in agreement of a learning and assessment plan. No responsibility is taken by North Wales Nail and Beauty Training for a learner’s failure to meet the requirements of such plan.

15.4 Learners enrolling on a regulated course with North Wales Nail and Beauty Training must agree to our Code of Conduct. Failure to agree may result in cancellation of course place and all monies forfeited.